Ridership Increasing On Metro Routes

As prices at the pump soar, so does Metro ridership. You and your friends and family are boarding The Metro an average of 55,000 times every weekday. That’s up 10% from this time a year ago. We want to take this opportunity to welcome new customers and thank everyone for riding.

As a result of increasing ridership, some routes are experiencing overcrowding, causing customers to stand. We are monitoring this situation very closely by asking operators to let us know when they observe standing loads and by using our Automatic Passenger Counter available on some buses. KCATA is making adjustments to vehicle size when appropriate.

To help everyone have a safe, comfortable ride, please observe the following:

Personal items should be held in your lap or placed at your feet. Do not put them in a seat or place them in a way that blocks the aisle.

Seats at the front of the bus are reserved for the elderly and disabled. Not all disabilities may be visible, so if you are asked to give up your seat please do so.

Please use care when standing on buses. Hand rails and straps are located throughout the buses.

Have your fare ready when boarding the bus. Consider buying a monthly pass – you can just swipe and ride, plus you’ll be saving money all month long.

Thank you for your cooperation, and for riding The Metro!

For schedule information and information about where to buy a monthly pass, contact the Regional Call Center at (816) 221-0660, weekdays from 6 a.m. to 7 p.m. and Saturdays from 8 a.m. to 5 p.m. o