Statement About Metro Service Suspension

Posted on: Feb 21, 2013

On Thursday, Feb. 21, the City and KCATA made the drastic decision to suspend service, effective at 1 p.m. Thursday afternoon. This difficult decision was arrived at through conversations with the City Manager, the Mayor, the City’s Office of Emergency Management and KCATA. Service is scheduled to resume service in the morning of Friday, Feb. 22. Thank you to the customers who have shown us patience and to those who heeded warnings to stay home if possible. And we especially thank you for lending a hand to one another at bus stops and on board buses.

Storm Cleanup Continues

Although the snow has stopped falling, KCATA’s job is not done. Conditions on the street continue to improve and we are now focused on clearing snow and ice from bus stops and park-and-rides. The City will be clearing snow from city streets. Please use caution getting on and off buses. We expect treacherous conditions over the next several days.

Travel Tips for Metro Customers

• Please use caution getting on and off buses. We expect thawing and refreezing over the next several days.
• Dress for the weather.
• Carry a cellphone.
• Be cautious walking to the bus stops and boarding buses.

Customers can keep up to date on weather delays:

• The Metro’s website explains the Snow Plan and pinpoints areas that experience difficult travel in snowy weather.
• Using the online tool WebWatch, customers can find their individual routes and see where buses are on a real-time map.
• The Regional Call Center can also provide route information at 816-221-0660. The Call Center is open from 6 a.m. to 7 p.m. on weekdays.
• KCATA distributes notices of system-wide delays through Twitter, at [url=http://www.twitter.com/KCATAMetro]http://www.twitter.com/KCATAMetro[/url]