Cyber-Attack hits KCATA. Communications affected.
A ransom cyber-attack hit the KCATA early Tuesday, January 23. We have contacted all appropriate authorities including the FBI.
All service is operating, including fixed-route buses, Freedom and Freedom-On-Demand paratransit service.
The primary customer impact is that regional RideKC call centers cannot receive calls, nor can any KCATA landline. Freedom and Freedom-On-Demand Paratransit customers should call these numbers to schedule a trip:
Fixed-route bus customers can log on to RideKC.org or use the Transit app for bus schedule information.
KCATA is working around the clock with our outside cyber professionals and will have systems back up and running as soon as possible.