Current Job Openings
Provide exceptional safe transportation and customer service to the public.
Under directions, the Fleet Maintenance Manager is responsible for planning, organizing, managing, developing, optimizing and coordinating the resources dedicated to maintenance and repair of Agency vehicles and equipment to assure availability to meet Agency needs. This position requires performing tasks in many of the following areas: vehicle and equipment maintenance, project development, oversight and management of personnel, information tracking and reporting, and field safety and accident investigation. The manager of Fleet Maintenance will serve as the acting Senior Manager of Fleet Maintenance in his/her absence as requested.
The Manager of Fleet Maintenance will work in a normal office environment under florescent lighting, on the shop floors, and throughout the Authority's properties. The individual must have eye, hand, and finger dexterity for use in reading a computer screen, the operation of a computer terminal and communication by telephone, The individual must be physically active and able to move throughout the facility and on the road as needed during all types of weather conditions. At times the Manager will work in a closed shop environment with diesel fumes and smoke. The Manager will be on 24-hour call and may be required to work abnormal hours. This position requires the employee to be available during holidays, weekends, and evenings; during accidents, emergencies, snow storms, extreme heat, and other weather related conditions to supervise and provide support to other departments, customers, employees, and law enforcement as needed during these times.
GENERAL POSITION SUMMARY: Under direction, the Senior Manager of Transportation provides leadership for the Transportation Department, including fixed route, MetroFlex on-demand service, and express service. The successful candidate will be responsible for supervising staff, performing administrative tasks, developing and managing programs, policies, and procedures, which will ensure the effective and efficient delivery of daily public bus transportation service to all Kansas City Metropolitan citizens. The Senior Manager of Transportation will be responsible for problem solving and mediating highly conflicting, unexpected, and sensitive issues involving represented and non-represented employees, the union, and customers. Other duties include responding to, containing, and managing emergency situations. The successful candidate will represent the VP Operations/COO in his/her absence, and act as a resource base to other departments, executive management, and outside agencies.
ESSENTIAL DUTIES / FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Provides leadership and direction to the Transportation Department; develops and monitors implementation of division goals, objectives, priorities, and effectiveness of service delivery methods to ensure the overall system supports employees in providing high quality service that meets our customer’s needs.
2. Performs department administration by overseeing operation of the department's daily service requirements, the management of its workforce, and overall compliance with the collective bargaining agreement.
3. Develops and manages programs that include attendance improvement, employee wellness, talent development, employee morale, grievance management.
4. Improves individual and division efficiencies by setting annual goals and standards, measuring and reporting monthly progress.
5. Implementing existing department policies and procedures, and accesses the need for new programs and procedures to meet organizational goals and/or enhance employee morale and development.
6. Monitors operating performance, facilitates problem resolution, and directs efforts to achieve continual improvement in service quality. Works in cooperation with other Operation’s departments to provide seamless, high quality service to Metro customers.
7. Supervises personnel by developing the department's management team, performing periodic performance evaluations of subordinate staff, organizing and prioritizing department work, training, directing and empowering subordinate staff.
8. In coordination with the Vice President of Operations/COO, develops and manages department budget, goals, and schedules in compliance with the agency-wide long and short-range goals; monitors and authorizes expenditures in accordance with budgetary limitations, Agency policies and sound fiscal management principles.
9. Works collaboratively with the union to resolve issues at the earliest possible stage; serves on the Agency negotiating team to negotiate labor contracts and side agreements as necessary.
10. Responds to grievances, complaints, lawsuits, and arbitrations as required; represents the department at hearings and arbitrations as requested.
11. Directs the preparation, maintenance, and distribution of records, reports, statistics, and other materials for use by Agency personnel.
12. Makes recommendations and presentations to the VP, Operations/COO, Executive Management staff and Board of Directors on matters pertaining to Bus Operations.
13. Leads the department efforts to ensure excellent customer is providing to both internal and external customers.
14. Prepares written incident reports, correspondence, bulletins and standard operating procedures.
15. Maintains, supports, and promotes a safe work environment while complying with all of Metro’s safety rules, policies, and procedures.
16. Ensure the division’s recruiting, hiring, promotions and employee development is in accordance with the Authority’s Affirmative Action Plan and FTA requirements.
17. Facilitate an atmosphere within the work environment that sets a tone highlighting a “ONE TEAM” oriented approach.
The Senior Manager of Transportation will work in a normal office environment under florescent lighting. The individual must have eye, hand, and finger dexterity for use in reading a computer screen, the operation of a computer terminal and communication by telephone. The individual must be able to move throughout the Authority’s facilities located in separate buildings. The Senior Manager will be on 24-hour call and may be required to work abnormal hours. This position requires the employee to be available during emergencies, snow storms, extreme heat, and other weather related conditions to supervise and provide support to other departments and employees during these times.
KCATA is seeking an Information Systems Analyst for the maintenance, support, training, and report writing for its key HR, Financial, and Procurement systems. This includes recommendation, implementation, support, training, configuration, customization, etc. of business systems and related technologies supporting the HR, Finance, and Procurement functions. The HR/Finance Information Systems Analyst works closely with the I.T. Director and the Authority’s executive team to ensure that the technology needs of each department’s systems are being met. The position will provide system administration, configuration, second level technical support, custom reporting, end user training, and vendor management for all software applications.
The KCATA is looking for an Asset Management Coordinator to coordinate its Asset Management program which includes providing support to the Finance, Information Technology, Project Management and Maintenance Departments as they implement an asset management program to assure compliance with federal requirements and agency policies.
The KCATA is seeking a Labor Relations Specialist for the planning, directing, and coordination of all labor relations activities of the Authority which includes grievance handling; arbitration preparation and/or handling; management/labor relations training; collective bargain negotiations; analyzing, interpreting, drafting, and implementing the collective bargaining agreement and memorandums of understanding; and advising management and union officials in the development, application, and interpretation of labor relations policies, practices and laws. The Labor Relations Manager will serve as the Chief Executive Officer’s designated lead representative during third step grievances and arbitration hearings.
The KCATA is seeking an enthusiastic, experienced Vice President of Organizational Development and Technology to serve as the internal quality management consultant in the alignment, audit, and implementation of operational, technological, and administrative processes required to enhance the effectiveness and success of the Authority’s internal operations. The VP of Organizational Development and Technology is responsible for providing the direction, design and review of organizational policies, procedures and metrics that improve internal systems procedures, and processes impacting the long and short-term goals, culture, and over-all efficiency within the organization. The Vice-President of Organizational Development Technology is responsible for providing the direction to the Human Resources, Information Technology, Labor Relations, and Legal work units.
The Kansas City Area Transportation Authority (KCATA) is seeking a Senior Planning Manager to oversee the region’s transit planning and special services activities. The Senior Manager is responsible for managing ATA’s planning staff, directing service planning activities, overseeing short-range transit planning, and providing strategic planning and operational guidance for regional transit planning and corridor studies throughout the Kansas City metropolitan area. The Senior Planning Manager serves as liaison between the Authority and local governments, other transit providers, the Metropolitan Planning Organization (Mid-America Regional Council), various civic groups and the public.
The Metro is taking applications for Class A Diesel Mechanics with strong knowledge of diesel engines, transmissions, and airbrakes.