Develop, provide, manage and coordinate public transit options serving regional customers and constituencies in a safe, courteous, efficient and innovative manner.
KCATA: An exceptional transit agency with an inspired workforce providing superior regional service.
I. Economic Stability – provide long-term economic stability to maintain and improve public transit in the metropolitan area.
II. Customer Focus – in service delivery, passenger amenities and public information.
III. Technology – improve technological capabilities in all aspects of business, focusing on service delivery, planning and administration.
IV. Organizational Development – become an employer of choice in the region, by focusing on employee recruitment, development and retainment. Establish an organizational structure that supports service delivery, efficiency and effectiveness while encouraging personal and professional growth.
V. Capital Improvements – replace and improve existing facilities and equipment to improve operating efficiency and service performance.
VI. Regional Leadership – fulfill regional mandate as defined in KCATA’s bi-state compact.